I received this email from Elizabeth about ATT. It’s a good question- I receive at least 1 junk mail from ATT a week, although they never come to my house.
‘Hi, I would like some advice on how to attack a problem in getting junk mail from AT&T regarding U-verse. I receive weekly items from them, each time in a different format/envelope, each extolling the virtues of U-verse. Fine & dandy but I’m not getting the service now. If they do this to everyone they’re wasting an amazing amount of paper/trees. They come to my door every other week and i mention this to them and one even said, ‘yes, folks joke that we just kill trees’. I am not a tree-hugger, per se, but this bothers me as I do try to do my best to recycle and reuse things. Who could I contact that may assist me, is there a green organization or group of some sort, with enough pull to make a difference? or must i just toss it all in the recycle bin and forget about it.’
In solving Elizabeths (and my problem) I went to the ATT U-verse website privacy policy .
To Opt Out: From ATT WebSite:
- Contact Information to address concerns- clicked on contact us- NO PHONE NUMBER. -but buried in text is a list of phone numbers -Contact
- Email-Please e-mail us at privacypolicy@ATT.com or write to AT&T Privacy Policy Manager, 208 South Akard, 27th Floor, Room 2750.04, Dallas, TX 75202 to address any concerns you may have about our privacy practices and policies.
- If you have questions or concerns regarding this policy, you should first contact us via e-mail atprivacypolicy@att.com. If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process and TRUSTe will serve as a liaison to resolve your concerns. You may also contact BBBOnLine at www.bbbonLine.org.
Not quite good enough- to get rid of ATT Junk Mail and people coming to your house!
- If you are in California- Here is the Attorney General Complaint form
- For A List of Companies and ways to deal with Junk Mail – Go to the Junk Mail Category
Or My suggestion- use Viral Media- send this post on to your friends who uses ATT- have them deluge the ATT privacy policy@ATT.com with complaints. Digg or Tweet this post and hopefully millions will see it!
Other Resources
Hi Cathy,
Receiving junk mail IS bad but when you do, you can upcycle them to something useful. One of the things I do with catalogs is to make shipping envelopes with them. I just listed some in my shop.
http://www.etsy.com/view_listing.php?listing_id=23457928 and
http://www.etsy.com/view_listing.php?listing_id=23457490 and
http://www.etsy.com/view_listing.php?listing_id=23822085
Now off to check out the websites you mentioned.
Karen
http://ecogeneration.etsy.com
First, I was receiving AT&T postal mail solicitations addressed to a woman that used to live at my address, but has not lived there for over 3 years. I assume this woman had or has an account with AT&T because I do not have an AT&T account. I called the toll free number on the mailing and asked for the mailings to stop and was told it was taken care of. Instead, I am now receiving mailings to Current Resident at my address. I called the toll free number again and asked for the mailings to stop, but was told I had to provide my phone number. I do not have a land line, and my cell phone is with a different provider, not AT&T. I refused to disclose my cell phone number, so I was asked for my name. I did not provide my name, explaining that the solicitations were addressed to Current Resident. I was told by the AT&T representative that they could not stop the mailings without either a phone number or a name. I asked to speak to supervisor and was told that they were all in a meeting (sounded like a lie to me) and that if I gave my phone number they would call me back. Again, I am not comfortable disclosing my cell phone number, so I ended the call.
I did several hours of digging on the internet looking for answers and advice. I searched through the privacy policy at AT&T.com and ended up calling this number: 1-800-331-0500. The woman I spoke to gave me two options. I could either submit my information online or write to an Opt Out address. So here’s the info:
https://attdns.acxiom.com/
AT&T Opt Out Request
5565 Glen Ridge Connector
Suite 1230C
Atlanta, GA 30342-4756
I chose to use the online form. You have the option of leaving boxes blank, such as your phone number and email address. I also was able to enter “Current Resident” for the name instead of my name.
It took me 3 phone calls and over an hour of digging on the internet to get this information. Spread the word!
Thank you Mary!!
I get the same thing as you, it is adressed to “current resident”. I get one a week.. I just filled out the form on the website you gave. Hope it works!
I almost forgot! Here is my blog post of how to get rid of 99% of junk mail.
http://microwavedtofu.blogspot.com/2011/01/post-1-get-rid-of-junk-mail-for-free.html
After entering info (as it appears on the mail-even the mispellings of last name) I went from 3 or 4 per week to none: https://attdns.acxiom.com/
They also have another place to enter here: http://www.wireless.att.com/privacy/opt-out.jsp
Both appear to be non-customer opt-outs (I had canceled my AT&T service about a year ago).
I called 1-877-774-2094
the number for Axiom above. Hit option 5. Then you leave your name and address and they will send you and opt out form. I hope it works. I am so disgusted with the huge amount of ATT fliers, notes, and magazine quality pamphlets I am ready to cancel my servie if it doesn’t abate cause it is goes on forever and it is so irritating and unnecessary. I have collected a bunch of it from the last 6 months and I was thinking of displaying it on a youtube video hoping this might give the company the message that we are SICK of the unwanted mail. I mean it is not a little mail it is like almost every darn day!